At The Muscle Clinic, every product we sell is a digital download — an ebook or program delivered instantly to you after purchase. Because of this, our refund policy is built around one simple principle: we want you to actually use what you bought, and to get help if it isn't working for you, before you give up on it.
14-Day Refund Window
If you're not satisfied with your purchase, contact us within 14 days of your original order date at support@themuscleclinic.com and we'll make it right. In most cases this means a full refund to your original payment method.
Before requesting a refund, we genuinely encourage you to reach out and tell us what isn't working. Many issues — confusion about a program step, uncertainty about which plan fits your situation, or a technical problem accessing your download — can be solved quickly, and we'd rather help you succeed with the program than see you walk away from it.
How to Request a Refund
Email support@themuscleclinic.com with your order number and the email address used at checkout. We aim to respond to all refund requests within 2 business days.
Digital Product Access After a Refund
Because our products are delivered as instant digital downloads, we ask that you discontinue use of the program materials once a refund has been issued.
Non-Refundable Situations
Requests made more than 14 days after purchase will be reviewed on a case-by-case basis but are not guaranteed. We reserve the right to decline refund requests that show a pattern of abuse of this policy.
Questions
If you have any questions about this Refund Policy, contact us at support@themuscleclinic.com.